[DN] IT Helpdesk - FPT Software Đà Nẵng

Job Description

Responsibilities/ Daily tasks you will take care:

• Learn eCAD system / business tool of customers (electronic ELSA);
• Use the business learned to support end-users via Mail (calls in the future);
• Working time:
• July 20: 11:00 ~ 20:00 from Monday to Friday, according to the Japanese / German calendar;
• From August 2020: 8:00 ~ 17:00 from Monday to Friday, according to the Japanese / German calendar.

Requirements/ Desired skills and experience:

• Japanese: level N2 up;
• English proficiency: Basic grammar and communication (~ TOEIC 650 up);
• Having basic knowledge of electronics / CAD is an advantage;
• Experience in working with Japanese customers is an advantage;
• Experience working as a IT helpdesk is preferable.

Benefits:

Be part of our hugely international environment; we are currently working with the Big customer, where you can have many opportunities to working oversea.

• Competitive, negotiable salary ($ 800 – $ 1,000);
• Great opportunity to grow with the company;
• Frequent staff activities and company parties;
• Awesome social events and parties for employees;
• Wear what you want, be your unique self at work;
• “FPT care” health insurance provided by AON and is exclusive for FPT employees;
• Annual Summer Vacation: follows company’s policy and starts from May every year;
• Be supported when moving from HCM/ HN / other cities to Danang city (~ 100M VND) (for senior developer);
• Be supported preferential buying an apartment of FPT Plaza (for senior developers) ;
• Work Permit, Health Insurance and Relocation Assistance will be provided for expats.

CONTACT

Interested candidates should click Apply button submit a completed Curriculum Vitae/ Resume and Cover Letter to: Recruitment Department – FPT Software Workforce Development
Contact Person : Ms. Phan Ngoc Do Quyen
Email : [email protected]